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BPI Mastercard® Exclusive: Your Essentials Are On Us Promo Frequently Asked Questions
The promo is open to all Principal Cardholders of the following BPI Mastercard Credit Cards which are active and in good credit standing, have available credit limit, have valid and updated mobile number and/or email address in BPI Credit Cards’ system record:
Blue Mastercard, eCredit Mastercard, Edge Mastercard, Gold Mastercard, and Petron-BPI Mastercard
To qualify for the promo, cardholders must fulfill the following requirements:
a. The Principal Cardholder must register via the registration portal. Cardholder will be asked to provide his unique promo code sent by BPI through SMS, Viber and/or E-mail. A confirmation page will prompt, confirming receipt of his registration.
b. The Principal Cardholder will receive a notification message from Giftaway on his successful registration through SMS and/or e-mail and a unique portal link for the eGC hub within five (5) banking days from the registration date.
a. Local and International: Retail/Straight Transactions
b. Special Installment Plan (SIP) transactions: Real 0% and Special Installment Plan (SIP) transactions Monthly Add-on at Merchants
c. Auto Charge
d. Foreign Currency Purchases (Straight only)
e. Online or Internet Transactions
f. Mail Order/Telephone Order (MOTO)
a. Cash advances (local or international)
b. Transactions from casino/gambling, money transfers, quasi cash financial i nstitution, political organizations and bail & bond payment
c. Redemptions of rebates or Real Thrill Rewards
d. Transactions from stock trading, foreign exchange trading, financial trading services, remittance and the like; mobile payment/mobile wallet transactions and online payment system (such as but not limited to GrabPay, GCash, PayMaya, PayPal, Coins.ph, and the like)
e. Special Installment Plan (SIP) transactions via Balance Transfer, Credit-to-Cash, other Non-Retail SIP Loan products
f. Business transactions such as but not limited to (i) direct or multi-level marketing, as well as from merchants specifically engaged in wholesale and distribution (ii) payment services and (iii) professional services.
No, only the Principal Cardholder can register for the promo. However, all qualified purchases made by the Principal Cardholder’s supplementary participating credit card(s) will be included in the computation of the minimum accumulated spend requirement.
After the Principal Cardholder submits his registration, a page will prompt, confirming receipt of his registration. The Principal Cardholder will be notified by Giftaway on the registration result through SMS and/or E-mail within five (5) banking days from the registration date.
I registered to the promo via the portal but did not get any response (No acknowledgment or Error message)
Please follow the registration instruction. The Principal Cardholder must register via the registration portal. Cardholder will be asked to provide his unique promo code sent via BPI through SMS, Viber and/or E-mail. Also, the Principal Cardholder must have an updated contact details in the BPI Credit Cards’ system where he will receive his unique promo code and registration confirmation.
The Principal Cardholder’s unique promo code will be sent to the mobile number and/or e-mail address in BPI Credit Cards’ system records. Cardholder will not be able to receive the communications with the promo code if his contact details are not updated.
Cardholder may call our 24-hour BPI Contact Center at (+632) 889-10000 to inquire for his unique promo code.
If the mobile number and/or e-mail address is not updated in BPI Credit Card’s system records, it is the responsibility of the Principal Cardholder to update his contact through our 24-hour BPI Contact Center at (+632) 889-10000 or any BPI branch.
Once Cardholder reaches a spend tier, Cardholder must access his unique redemption portal where he can redeem his unlocked reward.
a. Cardholders must select Claim Now and choose the eGift Store for redemption.
b. A confirmation page will prompt, followed by the redemption notification sent via Cardholders' registered contact info (SMS and/or email).
c. Cardholder will receive an eGift code from Giftaway via his registered mobile and/or email, with a link on how to use his redemption code. Specific redemption instructions are provided per merchant.
d. The redemption code is transferable to the Cardholders' nominated recipient as long as he meets the requirements in using the redemption code.
The unique portal link is found from the notification message sent via Giftaway for his successful registration through SMS and/or E-mail.
Alternatively, Cardholder may access the self-help link to be able to recover a unique redemption link. The Cardholder will be asked to provide his unique promo code. Cardholder will receive an OTP via his registered contact info for validation, and if successful, cardholder will be routed to his unique redemption page.
The Principal Cardholder must choose among the featured eGC partners under the essential categories.
1. SM Gift Pass for SM Markets
2. Robinsons Supermarkets
4. Landmark Supermarket
5. Metro Supermarket
1. SM Gift Pass for The SM Store
2. Robinsons Department Store
3. Landmark Department Store
4. Metro Department Store,
5. Rustan’s Department Store
6. Ayala Malls
2. Red Ribbon
4. Coffee Bean & Tea Leaf
5. Choobi Choobi
6. Bistro Group
7. Wildflour Café & Bakery
8. Vikings Luxury Buffet Restaurant
1. Grab Mart
3. Grab Food
Once I claim my eGC, will I be allowed to have multiple redemptions at multiple accredited Giftaway merchant partners per day?
Redemption to multiple merchant partners per day is allowed as long as they have unredeemed eGCs. However, the number of redemptions per partner, per day varies per merchant. All terms and conditions relating to the eGC redemption as indicated in the redemption portal shall apply.
No. The Cardholder can access the self-help link to be able to recover a unique redemption link. The Cardholder will be asked to provide his unique promo code. Cardholder will receive an OTP via his registered contact information for validation, and if successful, Cardholder will be routed to his unique redemption page.