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Thank you for your message and for reaching out to us.


For immediate concerns, such as lost or stolen BPI debit and credit cards, please call our 24/7 hotline (+632) 889 10000 for Metro Manila or 1-800-188-89100 for domestic toll-free calls.


Please keep in mind that BPI will never ask for your One-Time PIN, online banking password, and other confidential information through our social media pages, embedded forms, email links, calls, or SMS.