#MySaveUp: Frequently Asked Questions

Account Opening
Account opening

What is BPI #MySaveUp?

It is BPI’s digital savings account that is exclusively available in the GCash app, under the GSave Menu option, hence no need to go to a BPI branch or access a different platform.

Who can open a #MySaveUp account?

You must be a fully verified GCash user, at least 18 years old and a Filipino citizen. You must also meet the standard bank policies for account opening.

What is the difference between #SaveUp and #MySaveUp?

#SaveUp is a digital savings account that you can only open via BPI mobile app and at the moment available only to new BPI clients.

On the other hand, you can open #MySaveUp through the GCash app, and is available to both new and existing BPI clients.

Can I use #MySaveUp right away after account opening?

Your #MySaveUp goes through a verification and review process after it is created.

Features of #MySaveUp will remain the same before and after the verification. However, if it does not pass the verification, the #MySaveUp account shall be closed within 3-5 banking days.

Does #MySaveUp come with a Debit card?

Access to debit card is optional. You may request for a debit card in any BPI branch nationwide by bringing 1 valid ID and paying Php 150.

Can I increase my account limit?

No. The maximum account limit for #MySaveUp is Php 30,000.00 for now.

After creating a #MySaveUp account, do I need to make a deposit?

Your #MySaveUp account will automatically close if you do not make a deposit within 30 days from the time the account was opened. Once account is closed, you will no longer be able to access your BPI #MySaveUp account, nor create a new one.

What would happen if my account is below the minimum maintaining balance?

A Monthly Service Charge of Php 300.00 will be deducted from your #MySaveUp account if the account falls below the minimum maintaining balance of Php 3,000.00 for two consecutive months.

Are there service charges?

Yes. You may view the #MySaveUp Fees and Charges.

Account Usage
Account Usage

Is there a deposit limit for #MySaveUp by BPI?

Yes. There’s a daily deposit accumulated limit up to Php 30,000.00

Can I link my #MySaveUp account to my BPI app?

If you are an existing BPI client enrolled to BPI Online, your #MySaveUp will be among the list of Deposit accounts under your BPI Online portfolio. The account will not automatically appear and must be selected using "Manage my accounts" (available feature in BPI Online only and not in the mobile app).

If you do not have an existing BPI Online account, kindly download the BPI Mobile App or enroll via BPI Online.

Can I see the #MySaveUp transactions that I did via GCash in the BPI app?

For now, you can only view your #MySaveUp account transactions history via BPI Online or Mobile App (and none in GSave).

All transactions performed on the #MySaveUp account, whether done within GSave or within the BPI app or BPI Online shall reflect in the account transaction history and Statement of Account.

How do I close my #MySaveUp account?

You may go to any BPI branch to file for the request and bring 1 Valid ID.

How can I get my money if my account was closed?

An email will be sent to you prior to account closure. You must transfer your remaining funds from your #MySaveUp to your GCash wallet before the indicated date of account closure.

Who can I contact for any inquiries or concerns about #MySaveUp?

For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.

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