Auto Loan After-Sales Services 


If you need any assistance on your loans, you may reach us through the following channels. 


You may also refer to the frequently asked questions.

Online Request Forms
Online Request Forms
Loans Business Centers
Loans Business Centers
Metro Manila
Metro Manila

Metro Manila

Complete Address

Loan Services Contact Numbers

Email Address

4/F BPI Family Savings Bank Head Office


Dela Rosa St. cor. Paseo de Roxas, Makati City

(+632) 889-10000

Option 4-3-2

RetailLoanCare@bpi.com.ph


Luzon
Luzon

Baguio

Complete Address

Loan Services Contact Numbers

Email Address

2/F BFB Malcolm Branch Building, Agoncillo Street corner Perfecto Street, Malcolm Square, Baguio City

(+074) 422-0454
(+632) 906-0519298

LoanCareBaquio@bpi.com.ph


Laoag

Complete Address

Loan Services Contact Numbers

Email Address

2/F BFB Laoag Branch, FR Castro Avenue, Laoag City

(+077) 600-0473

LoanCareBaquio@bpi.com.ph


Dagupan

Complete Address

Loan Services Contact Numbers

Email Address

2/F PI Building, Arellano Street corner AB Fernandez Avenue, Dagupan City

(+632) 995-0833954
(+632) 939-1873396
(+075) 522-0372

LoanCareDagupan@bpi.com.ph


Tuguegarao

Complete Address

Loan Services Contact Numbers

Email Address

2/F BPI Tuquegarao College Avenue Branch, College Avenue corner
Campos Street, Tuguegarao City

(+632) 919-0805425

LoanCareTuquegarao@bpi.com.ph


San Fernando

Complete Address

Loan Services Contact Numbers

Email Address

G/F BPI Building, Jose Abad Santos Avenue, City of San Fernando, Pampanga

(+632) 905-2703526
(+632) 943-4663585

LoanCarePampanga@bpi.com.ph


Lipa

Complete Address

Loan Services Contact Numbers

Email Address

2/F BPI Building, J.P. Laurel
Highway, Lipa City

(+632) 910-8475724

LoanCareLipa@bpi.com.ph


Naga

Complete Address

Loan Services Contact Numbers

Email Address

BPI Caceres Branch, Caceres Street
corner Elias Angeles Street, Naga City

(+054) 472-2208
(+632) 917-5635502

LoanCareNaga@bpi.com.ph


Visayas
Visayas

Bacolod

Complete Address

Loan Services Contact Numbers

Email Address

2/F BPI Bacolod Main Branch,
Araneta St. Bacolod City

(+034) 709-1883
(+632) 917-5636757
(+632) 922-8691776

LoanCareBacolod@bpi.com.ph


Cebu

Complete Address

Loan Services Contact Numbers

Email Address

3/F Ayala Life-FGU Center Cebu, Cor Mindanao Ave. and Biliran Street, Cebu Business Park, Cebu City

(+032) 231-5273
(+032) 415-7688
(+032) 266-0231
(+632) 917-5580542
(+632) 925-7804130
(+632) 917-5635987

LoanCareCebu@bpi.com.ph


Iloilo

Complete Address

Loan Services Contact Numbers

Email Address

2/F BPI Building Gen. Luna Highway Branch, Gen. Luna Street, Iloilo City

(+033) 509-9014
(+033) 337-8018
(+632) 917-5635693
(+632) 925-5223377

LoanCarelloilo@bpi.com.ph



Mindanao
Mindanao

Cagayan de Oro

Complete Address

Loan Services Contact Numbers

Email Address

2/F BPI Lapasan Branch,
C.M. Recto Avenue, Lapasan Highway, Cagayan de Oro City 9000

(+088) 880-9660
(+632) 917-5635993
(+632) 922-8691792

LoanCareCdo@bpi.com.ph


Davao

Complete Address

Loan Services Contact Numbers

Email Address

2/F BPI Davao Lanang Branch,
Lanang, Davao City

(+082) 235-3554
(+082) 235-3565
(+632) 917-5636505
(+632) 922-8691795

LoanCareDavao@bpi.com.ph


General Santos

Complete Address

Loan Services Contact Numbers

Email Address

BPI J. Catolico Branch, J. Catolico Ave.,
General Santos City

(+632) 917-5862778

LoanCareGensan@bpi.com.ph


Zamboanga

Complete Address

Loan Services Contact Numbers

Email Address

2/F, BPI Veterans Branch Bldg., Veterans Avenue, Zamboanga City

(+062) 991-2071
(+632) 917-8035028

LoanCareZamboanga@bpi.com.ph


SMS
SMS

For inquiries about your Auto Loan, you may reach us via SMS.


1. Send an SMS to (+632) 917-8910000

Use the format: Loancallback<space>Loan Account Number<space>Loan Account Name<space>Email Address<space>Contact Number<space>Brief Concern/Inquiry


2. Please expect a call from us within 1-2 banking days to verify the details of your inquiry


Downloadable Forms
Downloadable Forms
Application of Partial Payment Download
Authorization to Debit Download
Authomatic Debit Authorization Download
Contact Information Download
Collateral Document Delivery Request Download
Statement / Certification and Authorization to Debit Download
Refund Form Download
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    Send us a message

    For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.

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