- Important Announcements
- Systems Maintenance on June 19, 2020
Advisory: Systems Maintenance
We will undergo a scheduled systems maintenance activity from June 19 (Friday) 11:00 PM to June 20 (Saturday) 11:59 PM.
During this time, the following services will be temporarily unavailable:
- Online banking
- Mobile app
- BizLink and ELink platforms
- ATMs and CAMs
- Debit Card services
- Branch banking (June 20 to 21)
Our credit card and prepaid card services will remain available. Please plan your weekend transactions accordingly.
Frequently asked questions
Yes. Here are the available services for BPI Prepaid and BPI Credit Cards:
Available Services for BPI Prepaid Cards*
• In-store and online purchases
• Withdrawals via non-BPI ATMs
Available Services for BPI Credit Cards
• In-store and online purchases
• Cash Advance via non-BPI ATMs
*Based on applicable BPI Prepaid Card features
All branches will also be closed from June 20 to 21 (Saturday to Sunday). We encourage our clients to plan ahead and schedule their weekend transactions before the maintenance activity.
On June 19, Friday, and June 22, Monday, all branches will close at 3:00 PM.
Cash Options
• If you have a BPI credit card, you can do Cash Advance via non-BPI ATMs. You will need your PIN to activate Cash Advance.
• If you have a pre-loaded ePay Mastercard/Visa prepaid card, you can withdraw via non-BPI ATMs. You will need your PIN to activate and proceed with your withdrawal.
Payment Options
• You may use your BPI credit card for in-store and online purchases.
• You may use your retail or corporate ePay Mastercard/Visa and Amore Visa for in-store and online purchases.
We encourage you to plan ahead and schedule your transactions or withdraw cash prior to the maintenance activity.
June 11, 2020
For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
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