Service Advisory: Discontinuation of BPI SkyMiles Mastercard


Please be informed that the BPI SkyMiles and BPI SkyMiles Platinum Mastercard variants will be discontinued, and your cards can no longer be used starting April 1, 2021.

FAQs: Your Delta Skymiles Account

Frequently Asked Questions: Your Delta SkyMiles Account

What is going to happen to my earned miles?

Purchases made using your BPI SkyMiles or BPI SkyMiles Platinum Mastercard before April 1, 2021 will still earn miles, which will be automatically credited into your SkyMiles account. Your earned miles will not expire and can be redeemed anytime by accessing your SkyMiles account through www.delta.com.

What will happen to my SkyMiles Account?

SkyMiles is the proprietary frequent flier mileage program of Delta Airlines. Your SkyMiles account is independent from your BPI SkyMiles Mastercard and will remain active even after your BPI SkyMiles Mastercard is permanently deactivated. There will be no changes to your SkyMiles account and the miles you have earned will not be affected. You can continue earning SkyMiles by flying with Delta Airlines and other SkyMiles partnerships. Visit delta.com for more information.

I have uncredited miles from my previous transactions. Can I still request to have this credited to my SkyMiles account?

Yes, you may call our 24-hour BPI Contact Center at (+632) 889-10000 to report any uncredited miles until May 31, 2021. Any requests regarding uncredited miles reported after May 31, 2021 will no longer be accommodated.

FAQs: BPI Skymiles & BPI Skymiles Platinum Card

Frequently Asked Questions: BPI SkyMiles & BPI SkyMiles Platinum Mastercard 

Until when can I use my BPI SkyMiles and BPI SkyMiles Platinum Mastercard?

You can use your BPI SkyMiles/BPI SkyMiles Platinum Mastercard until March 31, 2021. After which, the card will be permanently deactivated. We recommend that you continue to use your other existing BPI Credit Card so you can earn one (1) Real Thrills Rewards (RTR) point. Rewards points are flexible and do not expire so you can accumulate points to redeem shopping credits, dining vouchers, or miles with over 55 airline partners such as Singapore Airlines Krisflyer, Cathay Pacific AsiaMiles, Philippine Airlines Mabuhay Miles, Cebu Pacific GetGo, and Air Asia BIG Points.

My BPI SkyMiles/BPI SkyMiles Platinum Mastercard will expire soon. Will I still receive a renewal card?

Your BPI SkyMiles/BPI SkyMiles Platinum Mastercard will no longer be renewed. We recommend that you continue to use your other existing BPI Credit Card so you can earn one (1) Real Thrills Rewards (RTR) point. Rewards points are flexible and do not expire so you can accumulate points to redeem shopping credits, dining vouchers, or miles from over 55 airline partners such as Singapore Airlines Krisflyer, Cathay Pacific AsiaMiles, Philippine Airlines Mabuhay Miles, Cebu Pacific GetGo, and Air Asia BIG Points.

I have outstanding balance and/or outstanding installment under my BPI SkyMiles/BPI SkyMiles Platinum Mastercard. Will this be billed in full?

There will be no changes on your monthly installment or outstanding balance. You can continue to pay for your monthly installment until the end of the installment term. You will still have the option to pay the minimum amount due every month or pay your outstanding balance in full.

I have an outstanding installment on my BPI SkyMiles Mastercard / BPI SkyMiles Platinum Mastercard. Will I continue to earn miles?

You will continue to earn miles for installments billed on your account until March 31, 2021. To ensure that you continue to earn points redeemable to miles, Real Thrills Rewards points / Real Thrills Rewards Premium points will be credited to your points-earning BPI Credit Card equivalent to succeeding monthly installments billed to your BPI SkyMiles Mastercard. Please wait for further announcements. 

I have enrolled merchant bills/recurring payments in my BPI SkyMiles & BPI SkyMiles Platinum Mastercard. Will they automatically be transferred to my other existing BPI Credit Card?

Your enrolled merchant bills/ recurring payments will not be automatically transferred to your other existing BPI Credit Card. You will need to re-enroll them to your other existing BPI Credit Card so you can continue to  experience the service.

We have prepared a guide on how to re-enroll the most common billers in your BPI credit card.

I want to cancel my BPI SkyMiles / BPI Skymiles Platinum Mastercard and want to avail of a new BPI Credit Card variant other than my existing card/s, what should I do?

To avail of another BPI Credit Card variant, please call our 24-hour BPI Contact Center at (+632) 889-10000 or contact your Relationship Manager to apply for the card variant that you want. Please be advised that your application will be subject to approval.

For more details, visit BPI Credit Cards.

I have a supplementary for my BPI SkyMiles Mastercard / BPI SkyMiles Platinum Mastercard who doesn’t have any other BPI Credit Card. What will happen?

Your supplementary will be issued* a BPI Credit Card similar to your existing points-earning card variant that offers the best rewards.

If you want a different BPI Credit Card variant for your supplementary, you may call our 24-hour BPI Contact Center at ‎(+632) 889-10000, your Relationship Manager or  visit any BPI branch to apply for the card variant that you want.


*Issuance is subject to your account status.

I don’t have an existing supplementary card under my BPI SkyMiles / BPI SkyMiles Platinum Mastercard. However, I would like to get one under my other BPI Credit Card. How do I request for this?

The supplementary cardholder can download the application form here . Fill out the form and submit it to any BPI branch for processing.  

For more details, visit BPI Credit Cards.

Customer Support

Customer Support


For inquires and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.


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