- BPI Debit Mastercard Maintenance on January 26, 2021
Advisory: BPI Debit Mastercard Maintenance on January 26, 2021
We will undergo a scheduled systems maintenance activity on January 26, 2021, Tuesday, 12:00 AM to 3:00 AM.
During this time, the following services will be temporarily unavailable:
- BPI Debit Mastercard transactions via BPI ATMs and Cash Accept Machines (CAMs), other banks’ ATMs, and Point-of-sale terminals
- BPI Debit Mastercard online transactions
- Card Control services (adjusting withdrawal or purchase limits, enabling or disabling international or e-commerce access, and temporarily or permanently blocking one's card via BPI Online and Mobile app)
- Password reset using debit card
- Activation of updated mobile number via mobile app
Our BPI EMV Cirrus Debit Card, Credit Card, and Prepaid Card services will remain accessible. Please plan your transactions accordingly.
1. BPI Debit Mastercard transactions via BPI ATMs and Cash Accept Machines (CAMs), other banks’ ATMs, and Point-of-sale terminals
2. BPI Debit Mastercard online transactions Card Control services (adjusting withdrawal or purchase limits, enabling or disabling international or e-commerce access, and temporarily or permanently blocking one's card via BPI Online and Mobile app)
3. Password reset using debit card
4. Activation of updated mobile number via mobile app
Cash Options
If you have a BPI Credit Card, you may make a Cash Advance via BPI and non-BPI ATMs. You will need your PIN to activate Cash Advance. This will be subject to applicable fees.
If you have a pre-loaded ePay Mastercard/Visa prepaid card, you can withdraw via BPI and non-BPI ATMs. You will need your PIN to activate and proceed with your withdrawal.
Payment Options
You may use your BPI Credit Card for in-store and online purchases.
You may use your retail or corporate ePay Mastercard/Visa and Amore Visa for in-store and online purchases.
We encourage you to plan ahead and schedule your transactions or withdraw cash prior to the maintenance activity.
For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
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