- Advisory: BPI Debit Mastercard Maintenance
Advisory: BPI Debit Mastercard Maintenance
We will undergo a scheduled systems maintenance activity on October 12, 2020, Monday, 12:00 AM - 6:00 AM.
During this time, the following services will be temporarily unavailable:
- BPI Debit Mastercard transactions via BPI ATMs and Cash Acceptance Machines (CAMs), other bank’s ATMs, and POS
- BPI Debit Mastercard online transactions
- Card Control services (Adjusting your withdrawal or purchase limit, enabling or disabling your international or e-commerce access and temporarily or permanently blocking your card via BPI Online and Mobile app)
- Password Reset using Debit Card
- Activation of the Update Mobile Number service via mobile app
Our BPI EMV Cirrus Debit Card, Credit Card, and Prepaid Card services will remain accessible.
Please plan your transactions accordingly.
Frequently Asked Questions
• BPI Debit Mastercard transactions via BPI ATMs and Cash Acceptance Machines (CAMs), other bank’s ATMs, and POS.
• BPI Debit Mastercard online transactions.
• Card Control services (Adjusting your withdrawal or purchase limit, enabling or disabling your international or e-commerce access and temporarily or permanently blocking your card via BPI Online and Mobile app).
• Password Reset using Debit Card.
• Activation of the Update Mobile Number service via mobile app.
Cash Options
• If you have a BPI Credit Card, you may make a Cash Advance via BPI and non-BPI ATMs. You will need your PIN to activate Cash Advance. This will be subject to applicable fees.
• If you have a pre-loaded ePay Mastercard/Visa prepaid card, you can withdraw via BPI and non-BPI ATMs. You will need your PIN to activate and proceed with your withdrawal.
Payment Options
• You may use your BPI Credit Card for in-store and online purchases.
• You may use your retail or corporate ePay Mastercard/Visa and Amore Visa for in-store and online purchases.
We encourage you to plan ahead and schedule your transactions or withdraw cash prior to the maintenance activity.
Published on October 9, 2020
For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
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