- Important Announcements
- Cards Updates
Cards Updates
Advisory: BPI Debit Mastercard Maintenance September 4, 2021 to September 5, 2021
We will undergo a scheduled systems maintenance activity for our BPI Debit Mastercard from September 4, 2021 (Saturday), 11:00 PM, to September 5, 2021 (Sunday), 6:00 PM.
During this time, the following services will be temporarily unavailable:
- Transactions via BPI ATMs, Cash Accept Machines (CAMs), point-of-sale (POS) machines, and other banks’ ATMs and POS machines
- E-Commerce transactions
- Card Control services via BPI Online and Mobile app (adjusting withdrawal or purchase limits, enabling or disabling international and e-commerce access, and temporary or permanent card blocking)
- Password reset using debit card
- Activation of Mobile Number Update via BPI Mobile app
Our BPI Debit EMV Cirrus Card (Red and Gold), Credit Card, and Prepaid Card services will remain accessible.
Please plan your transactions accordingly.
Published on September 2, 2021
Service Advisory: Deactivation of Over-the-Counter Loading of Prepaid Cards
Please be advised that over-the-counter prepaid card loading will be deactivated effective October 1, 2021.
Rest assured that you may continue to load your BPI Prepaid Card via the BPI Mobile app or BPI Online.
You may read our terms and conditions for more details.
Published on August 5, 2021
Updates on BPI & BPI Family Credit Cards' S.I.P. Loan Service Fee
Please be advised of the adjusted S.I.P. Loan Service Fee for BPI and BPI Family Credit Cards:
Effective Date | Changes |
October 11, 2021 | The one-time S.I.P. or Special Installment Plan Loan Service Fee of Php 100 will be adjusted to P300. This one-time fee shall be applied for every availment of the following S.I.P. Loans starting October 11, 2021 which will be reflected on the next statement of account:
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Published on July 15, 2021
Advisory: International Online/E-Commerce Transaction Fee for BPI Debit Mastercard
Please be advised that the following changes in fees for BPI Debit Mastercard will be effective on the mentioned date below:
| Transaction | New Fee | Effective Date |
| Cross-border Fee for International Online/E-Commerce Transactions (For transactions done in Non-Peso Currency only) | 1.5% of the transaction amount | 10-Sep-21 |
Visit Debit Card Fees for more details.
Reminder: In accordance with Co-Branded BPI Debit Card Terms and Conditions, BPI reserves the right to change the fees from time to time. Please note that your activation or use of your Debit Card indicates that you have read, understood, and accepted these terms.
Published on July 12, 2021
Advisory: Systems Maintenance
We will undergo a scheduled systems maintenance activity on May 23, 2021 from 12:01 AM to 10:00 AM and on May 24, 2021 from 12:01 AM to 10:00 AM.
During these times, the following services will be temporarily unavailable:
- BPI ATMs
- BPI Cash Acceptance Machines (CAMs)
- In-store and Online transactions using BPI Debit Card.
BPI Online and BPI Mobile app will remain accessible for your everyday banking needs.
BPI Credit and Prepaid cards will be available for online transactions and in-store purchases, as well as Cash Advance using non-BPI ATMs.
Please plan your transactions accordingly.
Published on May 21, 2021
Advisory: BPI Debit Mastercard Maintenance
We will undergo a scheduled systems maintenance activity from May 1, 2021 (Saturday), 11:00 PM, to May 2, 2021 (Sunday), 7:00 AM.
During this time, the following BPI Debit Mastercard services will be temporarily unavailable:
- Transactions via BPI ATMs, Cash Acceptance Machines (CAMs), point-of-sale (POS) machines, other banks’ ATMs and POS machines
- Online e-commerce transactions
- Card Control services via BPI Online and Mobile app (adjusting withdrawal or purchase limits, enabling or disabling international or e-commerce access, and temporary or permanent card blocking)
- Password reset using Debit Card
- Activation of "Update Mobile Number" via BPI Mobile app
Our BPI Debit EMV Cirrus Card (Red and Gold), Credit Card, and Prepaid Card services will remain accessible.
Please plan your transactions accordingly.
Published on April 30, 2021
Effectivity Dates of the Updated Fees for BPI Debit Cards
Please be advised that the following changes in fees for BPI Debit Cards will be effective on the following dates:
Transaction | Current Fee | Updated Fee | Effectivity Date |
International ATM Withdrawal Fee | USD 3.50 or 2% of the transaction amount (whichever is higher) | USD 3.50 or 1.75% of the transaction amount (whichever is higher) | June 16, 2021 |
Cross-border Fee For International In-Store Transactions (For transactions done in both Peso and Non-Peso Currency) | 2% of the transaction amount | 1.5% of the transaction amount | June 16, 2021 |
FOREX Mark-Up | N.A. | + 1% mark-up for selling rate - 1% mark-up for buying rate (vs. BPI’s published rates) | June 16, 2021 |
The Philippine banking industry will implement acquirer-based fees for ATM transactions effective April 7, 2021.
BPI clients can continue using their BPI Debit cards at BPI ATMs free of charge.
Transaction fees may vary when using local non-BPI ATMs via BancNet. The withdrawal fee shall be automatically added to the amount withdrawn. The balance inquiry fee will be shown as a separate debit amount which will be reflected in your Statement of Account (SOA) on the day the transaction was made.
Published on February 5, 2021
We will undergo a scheduled systems maintenance activity for BPI Debit Mastercard from March 6, 2021 (Saturday), 11:00 PM, to March 7, 2021 (Sunday), 6:00 PM.
During this time, the following services will be temporarily unavailable:
- ATM, Cash Acceptance Machines (CAMs), and point-of-sale (POS) transactions using BPI Debit Mastercard
- Online transactions using BPI Debit Mastercard
- Card Control services (adjusting your withdrawal or purchase limit, enabling or disabling your international or e-commerce access, and temporarily or permanently blocking your card via BPI Online and Mobile app)
- Password reset using BPI Debit Mastercard
- Activation of Update Mobile Number via BPI Mobile app
All other card services will remain accessible. Please plan your transactions accordingly.
Please be advised on the effectivity dates of the following changes in fees for BPI Prepaid Cards.
| Type of Fee | Fee | Effectivity Date |
| Cross-border Fee (for online and in-store transactions done in foreign/non-Peso currency) | 2.5% of the transaction amount | January 27, 2021 |
| Inactivity Fee | Php 40 per month for 6 months of inactivity | January 1, 2021 Charging of fee will start on July 2021 |
| Dynamic Currency Conversion (DCC) Fee (for in-store international transactions done in Peso currency) | 2.5% of the transaction amount | July 1, 2021 |
| Decline Fee (for in-store international transactions only) | USD 1.00 | July 1, 2021 |
Published on January 7, 2021
Advisory: Updates on the New Finance Charge and Minimum Amount Due Computation
Please be advised take note of the revised effectivity date for the following changes in the fees and charges for BPI and BFB Credit Cards:
From (old date) | To (new date) | Changes |
December 3, 2020 | February 3, 2021 | Monthly installment amortizations shall be included in the computation of the following:
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*If you have multiple cards, the Minimum Amount Due for each card will be reflected in your Statement of Account as the summed up Total Minimum Amount Due.
Reminder: In accordance with BPI/BFB Credit Card Terms and Conditions, BPI/BFSB reserves the right to change the fees from time to time. Please note that your continued use of your BPI/BFB Credit Card indicates that you have read, understood, and accepted these terms. For concerns or queries, you may call us at (02) 889-10000 (all areas with “02” area code), 1-800-188-89100 (domestic toll free for PLDT) and 63+2+889-10000 (mobile phone and international calls).
Published on January 5, 2021
We will undergo a scheduled systems maintenance activity on January 26, 2021, Tuesday, 12:00 AM to 3:00 AM.
During this time, the following services will be temporarily unavailable:
- BPI Debit Mastercard transactions via BPI ATMs and Cash Accept Machines (CAMs), other banks’ ATMs, and Point-of-sale terminals
- BPI Debit Mastercard online transactions
- Card Control services (adjusting withdrawal or purchase limits, enabling or disabling international or e-commerce access, and temporarily or permanently blocking one's card via BPI Online and Mobile app)
- Password reset using debit card
- Activation of updated mobile number via mobile app
Our BPI EMV Cirrus Debit Card, Credit Card, and Prepaid Card services will remain accessible. Please plan your transactions accordingly.
Published on January 20, 2021
Here are the frequently asked questions on the grace period program for BPI Credit card and loan customers.
Published on July 21, 2020
We are pleased to announce the upcoming changes in the rates and fees for BPI and BPI Family Savings Bank Credit Cards effective November 3, 2020:
| Fee/ Charge | From | To |
| BPI Credit Cards Finance Charge | 3.5% | 2% |
| BPI Family Savings Bank Credit Card Finance Charge | 3.0% | 2% |
Note: The method of computation shall remain the same.
| Fee/ Charge | From | To |
| Special Installment Plan (SIP) Monthly Add-on and SIP Loan variants with add-on rates above 1% per month | 1.25% - 1.75% | 1% |
Note: Applicable to new transactions/applications beginning November 3, 2020
| Fee/ Charge | From | To |
| Cash Advance Monthly Finance Charges for BPI Credit Cards | 3.5% | 2% |
| Cash Advance Monthly Finance Charges for BPI Family Savings Bank Credit Card | 3% | 2% |
| Cash Advance Fee for BPI Credit Cards and BPI Family Saving Bank Credit Card | 3% or Php 500 whichever is higher | Php 200 flat fee per transaction |
Note: Finance Charges will still be charged from the posting date of the Cash Advance transaction.
We hope that these lower rates and fees can help you manage your finances better in these challenging times. As the situation constantly changes, these rates and fees will also be subject to review and possible adjustments in the coming months.
These changes are in compliance with BSP Circular 1098 Series of 2020.
Reminder: In accordance with BPI Credit Card/BPI Family Credit Card Terms and Conditions, BPI/BFSB reserves the right to change the fees from time to time. Please note that your continued use of your BPI/BFB Credit Card indicates that you have read, understood, and accepted these terms. For concerns or queries, you may call us at 889-10000 (all areas with “02” area code), 1-800-188-89100 (domestic toll free for PLDT) and 63+2+889-10000 (mobile phone and international calls).
Published on October 23, 2020
We will undergo a scheduled systems maintenance activity on October 12, 2020, Monday, 12:00 AM - 6:00 AM.
During this time, the following services will be temporarily unavailable:
- BPI Debit Mastercard transactions via BPI ATMs and Cash Acceptance Machines (CAMs), other banks' ATMs, and Point-of-Sale (POS)
- BPI Debit Mastercard online transactions
- Card Control services (Adjusting your withdrawal or purchase limit, enabling or disabling your international or e-commerce access, and temporarily or permanently blocking your card via BPI Online and Mobile app)
- Password Reset using Debit Card
- Activation of the Update Mobile Number service via mobile app
Our BPI EMV Cirrus Debit Card, Credit Card, and Prepaid Card services will remain accessible.
Please plan your transactions accordingly.
Published on October 9, 2020
Please be advised on the effectivity dates of the following changes in the fees and charges for BPI and BFB Credit Cards:
| Effectivity Date | Changes |
| February 26, 2020 | • The interest computation of the unpaid balance from the previous Statement of Account (SOA) shall be computed based on the Daily Balance vs. the current Average Daily Balance. The daily interest is computed by multiplying the daily balance with the daily interest rate for each day (360 days annually) and will be aggregated within the statement period.
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| April 3, 2020 | • Minimum Amount Due* computation will include monthly installment amortizations.
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Please refer here to see the previous announcement.
Reminder: In accordance with BPI Credit Card/BPI Family Credit Card Terms and Conditions, BPI/BFSB reserves the right to change the fees from time to time. Please note that your continued use of your BPI/BFB Credit Card indicates that you have read, understood, and accepted these terms. For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
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