Cards Updates

Advisory: BPI Prepaid Cards

In reference to the announcement of the effectivity of the new fees for Prepaid Cards last January 7, 2021, please be advised that we will start charging a Dynamic Currency Conversion (DCC) Fee of 2.5% on in-store international transactions done in Peso currency beginning November 2, 2022.

Thank you.

Learn more

Published on October 28, 2022

Update to the BPI Real Thrills Rewards and Amore Cashback Programs

The Credit Cards Real Thrills Rewards and Amore Cashback programs are undergoing system maintenance.  
Because of this, the points and/or cashback balance in your October Statement of Account is not yet updated.  
 
Rest assured that your points and/or cashback balance after the maintenance will include those earned from qualified transactions and from bonus promos, if any.
 
Please expect another advisory on October 31, 2022 to provide you with your updated cashback balance.  
 
Thank you for your patience and understanding.

Published on October 19, 2022

Updates on BPI Real Thrills Rewards Program

Our Real Thrills Rewards just got better.

In November, your credit card rewards points will be merged with BPI’s bank-wide rewards program, which will also allow you to view, redeem, and track your bank rewards conveniently with just one app.

As we move to the unified rewards program, we are combining all points in one currency that will be called BPI Points. As such, if you have Real Thrills Rewards Premium points, these will be converted to BPI Points at the conversion rate of 1 RTR Premium = 2 BPI Points. These converted points will be combined with your BPI Points earned starting November 2022, from your other BPI credit cards.

Meantime, you can continue to earn and redeem rewards with the current BPI Real Thrills Rewards Program.

Watch out for more updates soon. We look forward to delighting you with our new rewards program.

Published on September 9, 2022

Updates on Payment Channels for BPI and BPI Family Credit Cards

Effective September 9, 2022, payment of credit card bill shall only be done via the following channels:

1. BPI Online or Mobile app
2. BPI Automatic Debit Arrangement

3. BPI branches
4. Authorized payment partners:

• Bayad Center stores and merchant partners
• Cebuana Lhuillier branches
• ECPay partner outlets including 7-Eleven stores
• SM Payment counters

Published on August 10, 2022

Advisory: BPI Debit Mastercard Maintenance on July 23, 2022

We will undergo a scheduled systems maintenance activity for our BPI Debit Mastercard on July 23, 2022 (Saturday), 12:00 AM to 12:00 PM.

During this time, the following services will be temporarily unavailable:

• BPI ATMs, Cash Accept Machines (CAMs), point-of-sale (POS) machines, and transactions with other banks’ ATMs and POS machines
• E-commerce transactions
• Card Control services via BPI Online and Mobile app (adjusting withdrawal or purchase limits, enabling or disabling international and e-commerce access, and temporary or permanent card blocking)
• Online banking password reset using Debit Card  
• Activation of Mobile Number Update via BPI Mobile app

Our BPI Debit EMV Cirrus Card (Red and Gold), Credit Card, and Prepaid Card services will remain accessible.

Please plan your transactions accordingly. 

Learn more

Published on July 21, 2022

Advisory: BPI Prepaid Cards

Starting August 1, 2022, any card activation request for Amore Visa Prepaid cards will no longer be processed. Please activate your cards immediately if you have not yet done so.

To activate your card, just text IM<space>ON<space>AMOREGO<space>last 10 digits of card number and send to 0922-999-6000 for all networks. Card will be activated in 1-2 banding days upon validation.

Ex. IM ON AMOREGO 1234567890

Note: You may disregard this announcement if you have already activated your card.

Published on June 24, 2022

Advisory: Permanent Closure of Pacific Club Lounge at NAIA Terminal 3

With the Pacific Club Lounge located in NAIA Terminal 3 permanently closed, please watch out for the launch of a new BPI Visa Signature airport lounge partner to be announced within the year.

With the new lounge partner, BPI Visa Signature cardholders will be able to access the new NAIA Terminal 3 airport lounge, including over 1,305 lounges worldwide.  

Thank you for your understanding.

Published on June 21, 2022

Advisory: BPI Corporate Prepaid Cards

Please be advised that starting July 1, 2022, we will discontinue selling and issuing BPI Corporate Prepaid physical cards as follows:

• BPI Corporate ePay Visa
• BPI Corporate ePay Mastercard
• BPI Corporate ePay Gift Card

Learn more

Published on May 25, 2022

Advisory: BPI Debit Mastercard

Please be advised that starting June 1, 2022, the maximum transaction amount for contactless payments using BPI Debit Mastercard will be increased from two thousand pesos (Php 2,000.00) to five thousand pesos (Php 5,000.00).

Thank you and please stay safe.

Learn more

Published on April 1, 2022

Updates on the Minimum Amount Due (MAD) computation for Credit Cards

Please be advised that effective July 2022, the computation of the Minimum Amount Due billed in BPI and BFSB Credit Card monthly statements shall be revised as follows.

If your Total Outstanding Balance (TOB) is:

• Less than or equal to Php 850, MAD shall be equal to the TOB
• More than Php 850: Compute 3.57% of the difference of the TOB and the sum of new retail purchase, new cash advance transactions, and adjustments posted during the statement month.

If the computed amount is:

Learn more

Updated as of July 2022

Originally published on May 2022

Advisory: BPI Prepaid Cards

Please be advised starting May 23, 2022, we will discontinue the issuance of the following Retail (Physical) BPI Prepaid Cards:

• BPI ePay Mastercard
• BPI ePay Visa
• BPI ePay Gift Card

Thank you.

Learn more

Published on March 18, 2022

Replacement of your Amore Cashback Card

Please be informed that we will be replacing your Amore Cashback Card free of charge. This is to avoid instances where your card may require a PIN for purchases at certain stores.

Kindly note the process and changes to be applied in replacing your card:

We will create and deliver a new Amore Cashback Card for you and your supplementary (if any) within the next 2 months. Upon receiving the card, please activate it immediately. Your old Amore Cashback Card will only be cancelled upon activation of your new Amore Cashback Card.

• Your new Amore Cashback Card will have a new card number.

• If you are enrolled in Meralco via BPI Autocharge, your enrollment will be transferred to your new Amore Cashback Card upon activation. If you are enrolled in automatic payments of other merchants, you will need to coordinate with the merchant to transfer your enrollments. Here’s a guide on how to transfer enrollments from top merchants.

Should you have any question, you may send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.

Thank you.

Learn more

Systems Maintenance on October 24, 2021

To make sure everything keeps working well, we will undergo a scheduled systems maintenance activity on October 24, 2021, Sunday, 12:00 AM - 6:00 AM.

During this time, the following services will be temporarily unavailable:

● BPI ATMs and Cash Accept Machines (CAMs)
● BPI Debit Cards

Our BPI Credit Card and BPI Prepaid Card services will remain available.

You may also use BPI Online or the Mobile app for real-time fund transfers as an alternative to cash transactions.

Avoid getting hassled by planning accordingly and doing your urgent transactions (CAM deposits, and ATM withdrawals) before the weekend.

Learn more

Published on October 2021

Service Advisory: Deactivation of Over-the-Counter Loading of Prepaid Cards

Please be advised that over-the-counter prepaid card loading will be deactivated effective October 1, 2021.

Rest assured that you may continue to load your BPI Prepaid Card via the BPI Mobile app or BPI Online.

You may read our terms and conditions for more details.

Published on August 5, 2021

Updates on BPI & BPI Family Credit Cards' S.I.P. Loan Service Fee

Please be advised of the adjusted S.I.P. Loan Service Fee for BPI and BPI Family Credit Cards:

Published on July 15, 2021

Advisory: International Online/E-Commerce Transaction Fee for BPI Debit Mastercard

Please be advised that the following changes in fees for BPI Debit Mastercard will be effective on the mentioned date below:

Visit Debit Card Fees for more details.

Reminder: In accordance with Co-Branded BPI Debit Card Terms and Conditions, BPI reserves the right to change the fees from time to time. Please note that your activation or use of your Debit Card indicates that you have read, understood, and accepted these terms.

Published on July 12, 2021

Advisory: Systems Maintenance

We will undergo a scheduled systems maintenance activity on May 23, 2021 from 12:01 AM to 10:00 AM and on May 24, 2021 from 12:01 AM to 10:00 AM.

During these times, the following services will be temporarily unavailable:

• BPI ATMs
• BPI Cash Acceptance Machines (CAMs)
• In-store and Online transactions using BPI Debit Card.

BPI Online and BPI Mobile app will remain accessible for your everyday banking needs.

BPI Credit and Prepaid cards will be available for online transactions and in-store purchases, as well as Cash Advance using non-BPI ATMs.

Please plan your transactions accordingly.

Learn more

Published on May 21, 2021

Advisory: BPI Debit Mastercard Maintenance

We will undergo a scheduled systems maintenance activity from May 1, 2021 (Saturday), 11:00 PM, to May 2, 2021 (Sunday), 7:00 AM.

During this time, the following BPI Debit Mastercard services will be temporarily unavailable:

• Transactions via BPI ATMs, Cash Acceptance Machines (CAMs), point-of-sale (POS) machines, other banks’ ATMs and POS machines
• Online e-commerce transactions
• Card Control services via BPI Online and Mobile app (adjusting withdrawal or purchase limits, enabling or disabling international or e-commerce access, and temporary or permanent card blocking)
• Password reset using Debit Card
• Activation of "Update Mobile Number" via BPI Mobile app

Our BPI Debit EMV Cirrus Card (Red and Gold), Credit Card, and Prepaid Card services will remain accessible.

Please plan your transactions accordingly.

Learn more

Published on April 30, 2021

Effectivity Dates of the Updated Fees for BPI Debit Cards

Please be advised that the following changes in fees for BPI Debit Cards will be effective on the following dates:

The Philippine banking industry will implement acquirer-based fees for ATM transactions effective April 7, 2021.

BPI clients can continue using their BPI Debit cards at BPI ATMs free of charge.

Transaction fees may vary when using local non-BPI ATMs via BancNet. The withdrawal fee shall be automatically added to the amount withdrawn. The balance inquiry fee will be shown as a separate debit amount which will be reflected in your Statement of Account (SOA) on the day the transaction was made.

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Published on February 5, 2021

We will undergo a scheduled systems maintenance activity for BPI Debit Mastercard from March 6, 2021 (Saturday), 11:00 PM, to March 7, 2021 (Sunday), 6:00 PM.

During this time, the following services will be temporarily unavailable:

• ATM, Cash Acceptance Machines (CAMs), and point-of-sale (POS) transactions using BPI Debit Mastercard
• Online transactions using BPI Debit Mastercard
• Card Control services (adjusting your withdrawal or purchase limit, enabling or disabling your international or e-commerce access, and temporarily or permanently blocking your card via BPI Online and Mobile app)
• Password reset using BPI Debit Mastercard  
• Activation of Update Mobile Number via BPI Mobile app

All other card services will remain accessible. Please plan your transactions accordingly.

Learn more

Please be advised on the effectivity dates of the following changes in fees for BPI Prepaid Cards.

Published on January 7, 2021

Advisory: Updates on the New Finance Charge and Minimum Amount Due Computation

Please be advised take note of the revised effectivity date for the following changes in the fees and charges for BPI and BFB Credit Cards:

*If you have multiple cards, the Minimum Amount Due for each card will be reflected in your Statement of Account as the summed up Total Minimum Amount Due.

Reminder: In accordance with BPI/BFB Credit Card Terms and Conditions, BPI/BFSB reserves the right to change the fees from time to time. Please note that your continued use of your BPI/BFB Credit Card indicates that you have read, understood, and accepted these terms. For concerns or queries, you may call us at (02) 889-10000 (all areas with “02” area code), 1-800-188-89100 (domestic toll free for PLDT) and 63+2+889-10000 (mobile phone and international calls).

Published on January 5, 2021

We will undergo a scheduled systems maintenance activity on January 26, 2021, Tuesday, 12:00 AM to 3:00 AM.

During this time, the following services will be temporarily unavailable:

• BPI Debit Mastercard transactions via BPI ATMs and Cash Accept Machines (CAMs), other banks’ ATMs, and Point-of-sale terminals
• BPI Debit Mastercard online transactions
• Card Control services (adjusting withdrawal or purchase limits, enabling or disabling international or e-commerce access, and temporarily or permanently blocking one's card via BPI Online and Mobile app)
• Password reset using debit card
• Activation of updated mobile number via mobile app

Our BPI EMV Cirrus Debit Card, Credit Card, and Prepaid Card services will remain accessible. Please plan your transactions accordingly.

Learn more

Published on January 20, 2021

Here are the frequently asked questions on the grace period program for BPI Credit card and loan customers.

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Published on July 21, 2020

We are pleased to announce the upcoming changes in the rates and fees for BPI and BPI Family Savings Bank Credit Cards effective November 3, 2020:

Note: The method of computation shall remain the same.

Note: Applicable to new transactions/applications beginning November 3, 2020

Note: Finance Charges will still be charged from the posting date of the Cash Advance transaction.

We hope that these lower rates and fees can help you manage your finances better in these challenging times. As the situation constantly changes, these rates and fees will also be subject to review and possible adjustments in the coming months.

These changes are in compliance with BSP Circular 1098 Series of 2020.

Reminder: In accordance with BPI Credit Card/BPI Family Credit Card Terms and Conditions, BPI/BFSB reserves the right to change the fees from time to time. Please note that your continued use of your BPI/BFB Credit Card indicates that you have read, understood, and accepted these terms. For concerns or queries, you may call us at 889-10000 (all areas with “02” area code), 1-800-188-89100 (domestic toll free for PLDT) and 63+2+889-10000 (mobile phone and international calls).

Published on October 23, 2020

We will undergo a scheduled systems maintenance activity on October 12, 2020, Monday, 12:00 AM - 6:00 AM.

During this time, the following services will be temporarily unavailable:

• BPI Debit Mastercard transactions via BPI ATMs and Cash Acceptance Machines (CAMs), other banks' ATMs, and Point-of-Sale (POS)
• BPI Debit Mastercard online transactions
• Card Control services (Adjusting your withdrawal or purchase limit, enabling or disabling your international or e-commerce access, and temporarily or permanently blocking your card via BPI Online and Mobile app)
• Password Reset using Debit Card
• Activation of the Update Mobile Number service via mobile app

Our BPI EMV Cirrus Debit Card, Credit Card, and Prepaid Card services will remain accessible.

Please plan your transactions accordingly.

Learn more

Published on October 9, 2020

Please be advised on the effectivity dates of the following changes in the fees and charges for BPI and BFB Credit Cards:

Please refer here to see the previous announcement.

Reminder: In accordance with BPI Credit Card/BPI Family Credit Card Terms and Conditions, BPI/BFSB reserves the right to change the fees from time to time. Please note that your continued use of your BPI/BFB Credit Card indicates that you have read, understood, and accepted these terms. For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.